What is the MCP server?
A short, plain-English explanation of what powers the AI Integration.
The one-line version
The MCP server is a secure doorway that lets an AI assistant safely reach into your Reuzenpanda account — read your information and help you get things done — without you handing over any passwords.
What "MCP" means
MCP stands for Model Context Protocol. It's an open, industry-standard way to connect AI assistants (like Claude) to outside tools and data. Think of it like a universal plug: just as a USB-C port lets many different devices connect to your laptop, MCP lets many different AI assistants connect to Reuzenpanda in the same, predictable way.
Reuzenpanda runs an MCP server at a single web address:
https://mcp.reuzenpanda.app/mcpThat address is what a supported assistant connects to.
Note. Depending on which client you use, adding the connection may need more than just the address — some clients also ask for a Client ID and Client Secret. For Claude, both are
claude; see Connect Claude for exactly where to enter them.
What it actually does
When your assistant is connected, the MCP server offers it a set of tools — small, well-defined actions such as "find a contact", "summarise a conversation" or "draft a quotation". The assistant picks the right tool for what you asked, the server carries it out inside Reuzenpanda, and the answer comes back into your chat.
Behind that single address, the server quietly connects to all the different parts of Reuzenpanda — your CRM, inbox, documents, catalogue, notes and automations — and presents them to the assistant as one tidy toolbox. You never have to think about that plumbing.
How it stays safe
- You log in yourself. Connecting opens a normal Reuzenpanda sign-in page in your browser. The assistant never sees your password.
- You only expose your own data. The assistant works within exactly the same permissions your account already has — nothing more.
- You're in control. You can disconnect at any time, and the assistant asks before taking meaningful actions.
This uses the same trusted sign-in technology (OAuth 2.0) that you already rely on when you "Sign in with Google" or "Sign in with Microsoft" on other websites.
Privacy and your responsibility
Reuzenpanda does not share your data with AI providers. The AI Integration is opt-in: no data leaves Reuzenpanda for any AI assistant unless you connect one yourself and ask it to do something. We don't sell your data, and we never send it to AI models on your behalf in the background.
When you connect an AI assistant, your data is processed by that assistant's provider — under their terms, not ours. Different providers handle data differently, and Reuzenpanda has no control over what a third-party provider does with the data it receives.
Choosing which AI assistant to connect is your responsibility. Depending on the provider you pick and the data involved, you may take on legal and compliance obligations of your own. It's up to you to make the right decision for your business and to make sure your use is allowed under the rules that apply to you.
This is general information, not legal advice. If you handle personal or sensitive data, check with your own advisor first. You can disconnect the integration at any time.
In short
The MCP server is the safe bridge between your AI assistant and your Reuzenpanda account. You don't have to manage it or understand the details — you just connect Claude once and start asking.
Want the technical details (transport, OAuth, tool namespacing)? They're in the How it works section of the Technical details page.